![]() ![]() Select the users name, and then on the Account tab select Manage. Tip: Turn on Cloud Backup and recover your Microsoft Authenticator app settings when you get change your phone number or get a new device. Change a users display name In the admin center, go to the Users > Active users page. This will help you access your account if you lose your mobile phone or change your phone. Select the box to the Alternative authentication phone option, and then type in a secondary phone number where you can receive phone calls if you can't access your primary device. number associated with your account, well prompt you to enter it.Under the " How would you like to respond?" section of the Additional security verification page, update the phone number information for your Authentication phone (your primary mobile device).Open the Microsoft Authenticator app on your phone, select your Seneca account and Enter the one-time password code in the browser.In this example Use a verification code from mobile app will be selected. Select an alternative option to verify.You will now be prompted to Approve sign in request, click "I can’t use my Microsoft Authenticator app right now." A few users have encountered this error message while they were trying to add their personal phone number to the Microsoft account to complete the Teams setup.To Stay signed in, and to reduce the number of times you are asked to sign in within 24 hours, click "Yes".Enter your " password" and click Sign In.Enter your " Seneca email address" and click Next. ![]()
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